Monday, January 14th, 2008 7:38 am by
admin
Print this page Search Engine Reputation Management (or SERM) tactics are often employed by companies to proactively shield their brands from damaging content brought to light through search engine queries.
Some use these same tactics reactively, in attempts to minimize damage inflicted by inflammatory (or “flame”) websites (and weblogs) launched by consumers and, as some believe, competitors.
Given the increasing popularity and development of search engines, these tactics have become more important than ever. Consumer generated media (like blogs) has amplified the public’s voice, making points of view - good or bad - easily expressed.
Search Engine Reputation Management strategies include Search engine optimization (SEO) and Online Content Management. Because search engines are dynamic and in constant states of change and revision, it is essential that results are constantly monitored.
We cover reputation management every so often. There are reputation management sessions at Search Engine Strategies. With search, a positive company image is quite important. Bad publicity ranked on the top of the SERPs can hurt your image.
It is suggested that you even participate in reputation management before your reputation sours so that you have the rankings before you run into a threat.
“IMO reputation management should be a process built into your online
marketing efforts from the start. If you take the longer view and make
consistent efforts to do a good job servicing customers, fixing mistakes and
investing in your brand you will be ahead of the game when it comes time to
defend from a potential threat.”
If you have concerns about your online SERM (Search Engine Reputation Management), please lets us know and we will sort it out for you.
SERM International, LLC
Toll Free: 1-877-355-6410
Local: (321) 202-1308